Privacy Policy

Last Updated: June 12, 2025

This Privacy Policy describes how Henry LLC. ("we," "us," or "our") collects, uses, and discloses your information when you use our Premium eSIM mobile application (the "Service") and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection & Use

We collect several different types of information for various purposes to provide and improve our Service to you.

a. Personal Data You Provide to Us:

Account Information: When you create an account, we may ask you to provide us with certain personally identifiable information, including but not limited to your name and email address.
Contact Information: If you contact our support at team@premiumesim.com, we will collect your email address and any other information you provide in your correspondence.
Purchase Information: To purchase an eSIM plan, you will need to provide payment information. This is processed by a third-party payment processor, and we do not store your full credit card details. We will receive transaction confirmation and order details.

b. Information Collected Automatically:

Device Information: We may collect information about the mobile device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Usage Data: We may collect information about how you access and use the Service. This may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
eSIM and Network Information: To provide our core service, we need to collect information related to your eSIM activation and network usage, such as your eSIM's ICCID, network connectivity status, and data roaming usage.

2. How We Use Your Data

Henry LLC. uses the collected data for various purposes:

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    To provide and maintain our Service
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    To notify you about changes to our Service
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    To allow you to participate in interactive features of our Service when you choose to do so
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    To provide customer support
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    To gather analysis or valuable information so that we can improve our Service
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    To monitor the usage of our Service
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    To detect, prevent, and address technical issues
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    To process your transactions
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    To comply with legal obligations

3. Sharing Your Personal Data

We may share your information in the following situations:

With Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

With Network Partners: In order to provide you with mobile data services, we need to share certain information with our telecommunication partners. This is limited to the data necessary to provision and maintain your eSIM service.

4. Security of Data


For Legal Requirements: Henry LLC. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Henry LLC.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

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    The right to access, update or delete the information we have on you. The right of rectification.
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    The right to object. The right of restriction.
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    The right to data portability. The right to withdraw consent. If you wish to exercise any of these rights, please contact us at team@premiumesim.com.

6. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: team@premiumesim.com

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